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From that firefighter article:

> Even when net neutrality rules were in place, all major carriers imposed some form of throttling on unlimited plans when customers used more than a certain amount of data. They argued that it was allowed under the rules' exception for "reasonable network management." But while such throttling is generally applied only during times of network congestion, the Santa Clara Fire Department says it was throttled at all times once the device in question went over a 25GB monthly threshold.

> Even if Verizon's throttling didn't technically violate the no-throttling rule, Santa Clara could have complained to the FCC under the now-removed net neutrality system, which allowed Internet users to file complaints about any unjust or unreasonable prices and practices. FCC Chairman Ajit Pai's decision to deregulate the broadband industry eliminated that complaint option and also limited consumers' rights to sue Internet providers over unjust or unreasonable behavior.

Soft caps for "unlimited" plans and content-neutral QoS don't seem like net neutrality violations as I understand it. If they started slowing down one internet service while allowing another on the same plan to run at full speed, that would be another story.




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